More than technology: a service concept for your security architecture
Our security solutions don’t end with installation. On request, we support our customers with a structured service concept that puts operational reliability, availability, and long-term investment protection at the center. This turns modern security technology into a consistently dependable solution with real business value.
Scope of services as a security factor
Depending on the project and system landscape, we support you with, among other things:
CONTACT-
Camera and sensor technology -
Robot and drone systems -
KNX integration and building automation -
Camera towers and perimeter protection
With tiered service levels, we provide a tailored level of support—from reliable basic coverage to prioritized premium support.
Why this security concept is valuable to you!
Greater operational reliability
through structured service
Fast support
when you need it
Everything from a single source
Maintenance, support, and a technical point of contact
Scalable services
tailored to your site and protection requirements
Clear responsibilities Transparent models
and transparent service models
Long-term value retention
of the deployed security solutions
Scope of services as a security factor
We think about security in tiers—from solid basic protection to a fully integrated security architecture with autonomous systems and control-center connectivity. Choose the model that fits your risk profile and company size.
Bronze
Basic protection for your siteBronze offers a cost-effective entry solution for companies that want to secure their buildings or outdoor areas in a structured way.
For customers who value reliable basic support.
Silver
Intelligent monitoring with extended protection mechanismsSilver enhances basic protection with intelligent analysis and response mechanisms. Systems are networked and automated workflows are integrated.
For customers who want more security and shorter response times.
Gold
Maximum security through full integrationGold stands for an end-to-end security architecture—from the fence line to the control center. Systems work in a networked, automated, and responsive way.
For customers who expect maximum availability and personal support.
Frequently asked questions about services and support
These answers explain what a structured service concept means in practical security operations.
Why does a security concept not end with installation?
Security systems need to work reliably in day-to-day operations, be adapted over time, and receive ongoing support. A structured service concept ensures that availability, operational reliability, and long-term investment protection are managed deliberately rather than left to chance.
Which systems can be included in the service scope?
Depending on the project and system landscape, our service can cover camera and sensor technology, robot and drone systems, KNX integration and building automation, as well as camera towers and perimeter protection. The exact scope is matched to the site, the risk profile, and the installed technology.
What do tiered service levels mean in practice?
Tiered service levels create a support model that fits the protection needs of the site. From reliable basic coverage to prioritized premium support, response routes, responsibilities, and support scope are clearly defined.
What is the benefit of having one technical point of contact?
A single technical point of contact reduces coordination effort, creates clear accountability, and speeds up handling when support is needed. Maintenance, support, and further development can then be managed consistently and transparently.
Ready for a well-thought-out security concept?
Gerne besprechen wir in einem ersten Gespräch, wo Sie heute stehen und welche nächsten Schritte für Ihr Objekt sinnvoll sind. Auf dieser Basis entwickeln wir ein Konzept, das zu Ihren Anforderungen passt – und sich bei Bedarf später erweitern lässt.
